Help & Support

Welcome to HireFilipino.work Help & Support Center. We’re here to assist employers and
Filipino jobseekers with everything they need to succeed on our platform.

  1. Getting Started
    Learn how to sign up, create your profile, and navigate the platform. Employers can post
    jobs while freelancers can showcase their skills.
  2. Account Management
    Update your information, reset your password, and manage your account preferences
    securely.
  3. Job Listings & Applications
    Employers: Post new job opportunities with clear details. Jobseekers: Browse listings, apply
    directly, and track your applications.
  4. Communication
    Use our built-in messaging system to connect with clients and freelancers. Stay professional
    and responsive at all times.
  5. Payments & Contracts
    Set payment terms (hourly, per project, or milestone-based). Ensure that both employers
    and freelancers agree on deliverables before starting.
  6. Dispute Resolution
    If an issue arises, reach out to our support team. We’ll help mediate and provide fair
    solutions.
  7. Frequently Asked Questions (FAQ)
    Find quick answers to common questions about job categories, security, and platform
    policies.
  8. Contact Support
    For further help, contact us via hirefilipino.work@gmail.com. Our team is available
    Monday–Friday, 9 AM – 6 PM (Philippine Time).

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